Privacy Policy

Last updated: 02 June 2026

This Privacy Policy explains how Zeni Perfume collects, uses, stores, and protects user information when you use the Zeni Perfume mobile application.

By using the Zeni Perfume app, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Zeni Perfume is operated by AYES.

Contact Information:
AYES
Çinar Park Bizness Mərkəzi
Phone: +994 50 307 53 57
Email: info@ayes.az

2. Information We Collect

When you use the Zeni Perfume app, we may collect the following types of information:

• Name and surname
• Phone number
• Email address
• Delivery address
• Order details and shopping basket information
• Account information, if you create or use an account
• Device information, such as device type, operating system, app version, and technical logs
• Location information, only if it is needed for delivery or address-related features

We only collect information that is necessary to provide and improve our services.

3. How We Use Your Information

We may use your information for the following purposes:

• To create and manage your account
• To process your orders
• To arrange delivery of purchased products
• To contact you about your order or support requests
• To show product information, basket details, and order history
• To improve the performance, security, and functionality of the app
• To send important service notifications related to your orders or account
• To comply with legal obligations where required

4. Location Data

Zeni Perfume may request access to location data if location-based features are used, such as selecting or confirming a delivery address. We do not collect precise location data unless it is required for the feature you choose to use.

You can disable location access at any time from your device settings.

5. Camera and Media Access

If the app includes features that require camera or media access, such as uploading an image or scanning information, access will only be requested when you use that specific feature.

We do not access your camera, photos, or files without your permission.

6. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted third parties only when required to provide our services, such as:

• Delivery partners for order delivery
• Payment service providers, if online payment is available
• Technical service providers that help us operate and maintain the app
• Legal authorities if required by applicable law

These parties are expected to handle your information securely and only for the purposes required to provide the service.

7. Data Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your personal information only for as long as necessary to provide our services, process orders, resolve disputes, comply with legal requirements, and maintain business records.

When your information is no longer needed, we will delete it or anonymize it where reasonably possible.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent
• Contact us with privacy-related questions or complaints

To exercise these rights, please contact us at info@ayes.az.

10. Children’s Privacy

Zeni Perfume is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that a child has provided us with personal information, we will take steps to delete such information.

11. Third-Party Services

The app may use third-party services for hosting, analytics, maps, payments, delivery, or app functionality. These services may collect information according to their own privacy policies.

We recommend reviewing the privacy policies of any third-party services that may be used through the app.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We encourage users to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

AYES
Çinar Park Bizness Mərkəzi
Phone: +994 50 307 53 57
Email: info@ayes.az